“Lessor” or “Landlord”: the legal host of the property
“Tenant”or “Lessee”: the person making the reservation, as well as the guests accompanying him during the stay
1.1 The rental period begins on the day selected during the reservation and at the time indicated in this contract, and ends on the day selected during the reservation and at the time indicated in this contract, or under agreement to the contrary by email. The term of this contract is not renewable and will end on the date specified in this document.
1.2 Unless otherwise agreed, the Tenant may arrive from 5:00 p.m. on the start date of the contract and must leave the premises before 11:00 a.m. on the end date of the contract. If departure is scheduled for Friday, the Landlord reserves the right to require departure at 10:00 a.m. to allow the maintenance team to prepare the premises for the next reservation.
1.3 A deposit of 50% of the value of the stay is required at the time of booking. The remaining balance will be charged no later than 30 days before the scheduled arrival date.If arrival date is less than 30 days away, full payment is due at time of booking.
1.4 In the event of non-payment on the due date, the Tenant benefits from a grace period of 24 hours. Once this period has passed, the reservation will be canceled without the possibility of reimbursement. If, for a reason beyond his control, the Lessee requires an additional reasonable time, he must make an agreement with the Lessor at least 7 days before the due date of the last payment. The Lessor reserves the right to analyze the request and to accept or refuse it.
Prepayment (companies only)
- Payment in advance (prepayment) is not refundable or transferable.
- The prepayment will be added to the customer file and the latter will be able to benefit from his credit when booking his stay.
- If several nights have been prepaid, the customer has the option of using his nights consecutively or individually. In both cases, the eligible dates remain the same.
- QST/GST taxes are automatically calculated during payment.
- Cleaning fees are applicable to all stays, regardless of the number of days reserved. For example, will be applied 1 time the cleaning fee on a reservation of one night, or 3 nights.
- Cleaning costs can be prepaid if the customer already knows the distribution of his nights, or paid when booking, at the customer's choice.
1.5 The Tenant will pay $ 1000.00 in the form of a security deposit to ensure that they meet their contractual obligations. The deposit must be provided within the time indicated in the contract, otherwise the reservation will be canceled without the possibility of reimbursement.
1.6 The security deposit will be debited directly from the credit card no later than one (1) day before arrival, and returned within 7 days of departure. A valid credit card must therefore be provided, whether payment was made by bank transfer or by credit card.
1.7 If the Tenant has caused damage to the property or its facilities, the Landlord will use the security deposit to cover the cost of the repairs (labour, travel and material). Any remaining amount of the deposit will be returned to the Renter.
1.8 The Tenant who does not provide a security deposit as provided for in this contract will not have access to the premises and will not obtain a refund.
1.9 The amount of the security deposit is indicative and an additional amount may be required if the Renter has caused damage with a value greater than the deposit given. In the event that the damage that has been caused exceeds the amount of the security deposit, including the costs of non-compliance with the contract, and/or that the Landlord suspects illegal activities, the Landlord reserves the right to deduct the fees payable from the credit card provided and, if necessary, to contact the authorities in order to initiate legal proceedings against the Tenant and/or his guests.
AUTHORIZATION OF DEBIT ON CREDIT CARD
When making a reservation, you agree that ESKAPAD will automatically charge your credit card for any additional amount provided for in the contract in the event of a breach, exceeding the amount of the security deposit provided. ESKAPAD undertakes to inform you of the details of the additional costs before making the direct debit.
1.10 A pre-check-in form will be sent within 20 days prior to arrival and must be completed. It allows the host to ensure the identity of the traveler, but also allows the traveler to obtain arrival information (entry code, full address, directions, wifi code, etc.). Travelers will have access to the Traveler Portal either through the GUEST by Lodgify app (iOS and Android), or through the desktop version . Access will not be enabled until the form is completed.If the arrival is in less than 20 days, the form will be sent upon confirmation of the reservation.
2.1 Reservation non-refundable or transferable.
2.2 Cancellation policy for the case of force majeure of the COVID-19 coronavirus: If, no later than 7 days before the scheduled date of arrival, the Government of Quebec imposes measures that do not allow the gathering of more than 10 people, the full payment will be paid in the form of a credit usable within 2 years. No cash refunds.
Exclusions: travel is not recommended but is not prohibited; specific provincial government travel restrictions; one or more of the travelers tests positive for COVID; one or more of the travelers have contracted COVID, and any other situation not listed in the COVID clause above.
3.1 The Owner undertakes to provide the unit with all its furniture, bedding, crockery, lingerie and accessories necessary for the use of the rented property.
3.2 Certain items are included in limited quantities only: Toilet paper, garbage bags, dishwasher soap, coffee (if applicable), paper towels, all kitchen products such as salt, pepper, aluminum foil, plastic wrap.
3.4 The Owner cannot be held responsible for any accident, injury or illness that may occur to the Tenant or his guests during the stay. By accepting this reservation, the Tenant and his guests accept the risks associated with their stay.
3.5 The Owner cannot be held responsible for the theft or loss of the property of the Tenant or his guests during the stay.
3.6 The Owner will not issue refunds or credit notes to the Renter for early departures or late arrivals.
3.7 The Owner will not grant any reimbursement or credit note to the Tenant due to problems due to the vagaries of the weather or the deterioration of the quality of any body of water located near the residence, as well as any unforeseen interruption of services. electricity, running water supply, gas which would occur during the stay.
3.8 The Owner reserves the right to inspect the premises without notice and to have the necessary urgent work carried out.
4.1 The Tenant is responsible for material damage occurring in or on the unit rented during the rental period, for any reason whatsoever caused by himself or one of his guests, directly or indirectly. The Renter agrees to hold the Owner harmless from any claim presented by anyone resulting from the damage for which he is responsible.
4.2 The Lessee is responsible for the actions of any other person on the Leased Premises.
4.3 The Tenant must notify the designated person and/or the Owner of any breakage or damage caused during his stay, as well as any defects observed during the rental period.
4.4 The Tenant may not assign his rights under the rental agreement, nor sublet the building.
4.5 The Tenant acknowledges having read (for security and insurance reasons) that the chalets are equipped with exterior video surveillance cameras which only targets the parking lots and main entrances of the chalets.
The Lessee agrees that the following amounts be kept from the deposit, in the following cases:
5.1 Cleaning after stay is included in the rental, but an additional charge of $150 will apply in the event that the property is left in a particularly dirty situation.Example: Dirty dishes, presence of garbage and garbage in the property, items left in the refrigerator, uncleaned BBQ.
5.2 The tenant is responsible for the maintenance of the spa during his stay and it is his obligation to ensure that it is returned in the same condition as on his arrival. He must ensure that the spa is running smoothly at all times. If there is a problem, the Tenant must immediately notify the designated contact person before the stay. Additional maintenance fees of $100 will be charged if the spa is returned to such an unsanitary state that it must be emptied.
5.3 Glasses and glass bottles are prohibited in the spa, the swimming pool (if applicable) and at the beach (if applicable).
5.4 The number of authorized persons indicated in this present contract cannot be exceeded at any time. In the event that an overrun is noted, a fee of $125 per additional person will be kept from the deposit and will cause the immediate expulsion of all occupants.
5.5 The tenant agrees not to smoke inside the chalet and to dispose of cigarette butts in the designated places. Significant costs will be charged in the event of non-compliance.
5.6 The Tenant agrees to respect reasonable rules of conduct and not to disturb neighbors and residents of the area and to keep to a reasonable noise level at all times, but particularly between 11 p.m. and 8 a.m. To this end, the tenant agrees to be very careful when using the outdoor amenities between 11 p.m. and 8 a.m., and at all times not to set off fireworks.
5.7 If the day of departure, the Tenant does not leave the premises at the time mentioned (provided for in the contract), additional fees of $300 may apply.
5.8 Before leaving the premises, the Tenant must ensure that:
– The dishes are washed and put back in the designated places.
- The supplies and furniture are returned to the designated places.
- Animal excrement is picked up and disposed of in appropriate places such as outdoor garbage cans (if applicable).
– Waste is deposited in the places provided, directly in the outdoor bins.
– Windows and exterior doors are closed and locked.
– The keys are deposited in the place provided by the Lessor.
Any transgression at one of the points will cause additional costs which will be automatically deducted from the deposit, for the inconvenience caused.
In the accommodation units where animals are accepted, the following conditions apply:
6.1 Animals are the responsibility of the Tenant and the latter must ensure that the hygiene of the animal does not cause any damage to goods and property (cut claws, grooming, etc.).
6.2 When the animals carry out their needs, the Tenant must immediately clean them up and dispose of them in the outdoor garbage cans.
6.3 Any damage caused by the animal must be reported and will be the responsibility of the Tenant.
6.4 When the Tenant leaves the property on foot with his animal, the latter must be kept on a leash and respect the regulations of the municipality.
6.5 In accommodations hosting more than 20 people, a maximum of 4 animals are allowed. For accommodations of less than 20 people, a maximum of 2 animals are allowed.
Any damage caused or uncleanliness due to the presence of one or more animals will be charged to the Tenant.
7.1 Pursuant to regulation 5.6 of this contract, stipulating that "The Tenant agrees to respect reasonable rules of conduct and not to disturb neighbors and residents of the area and to keep to a reasonable noise level at all times, but particularly between 11 p.m. and 8 a.m.”, measures will be taken in the event of non-compliance:
- The forces of order are called to intervene and any remitted fine is the full responsibility of the Tenant.
- A penalty of $500 will be deducted from the security deposit in the event of complaints to the municipality.
- Immediate expulsion on the second offence*, with no refund or credit possible.
Since we work with the municipalities, these measures can be modified at any time and without notice in order to strengthen the regulations. You therefore agree to comply with regulation 5.6 from your arrival until your departure, and to assume the measures in place at the time of the violation.
*A second offense is considered as of a second intervention by law enforcement, regardless of the time elapsed between the two offences.
8.1 Non-compliance with the conditions listed in this contract by the Tenant or his guests, may cause the termination of this contract and will cause the eviction of all occupants, without any compensation or reimbursement.
The parties acknowledge having read and understood the content of this rental agreement and declare that they are satisfied with it.